Prices listed are per case, and are our best estimates. Due to currency fluctuations and LCBO policy changes, prices are subject to change without notice.

Price includes agency fee. Taxes, bottle deposits and delivery will be calculated at checkout.

LCBO sale price is available upon request.

Wine may only be purchased in case lots. There are twelve bottles in a case unless otherwise noted. Cases cannot be broken.

If a wine is out of stock, it is possible to place a special private order at the agent’s discretion by contacting the agent directly. When placing a private order, the customer acknowledges that they are committing to the purchase of the said case of wine. Please allow 10-12 weeks for delivery of Special Orders. You must accept delivery of Private Orders within 30 days of arrival in the LCBO warehouse. Special private orders are non-refundable and are not subject to return (corked bottles permitted).

Cavinona Inc. accepts major credit cards (VISA, MasterCard, and American Express) through our website. 

Loss or damage of goods should be notified to Cavinona Inc. immediately upon receipt. Failure to notify us in due time may result in denial of liability.

All products returned are subject to a 20% restocking fee. Cavinona Business Operations Fees are not refundable on returned stock.

Corked or otherwise defective wine will be exchanged only if the bottle, including the defective wine, is returned to Cavinona Inc. within the allowable timeframe set out by the LCBO.

All cancellations are subject to a $15.00 restocking fee per case.

You must be 19 years of age or older to place or receive a beverage alcohol order. The Wine Agent makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 19.

By using the website you are acknowledging that the person receiving a shipment of alcoholic beverages from the Wine Agent is 19 years in age or more. If you do not agree with these conditions of use you are prohibited from using this website.

If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 19, the Wine Agent will report the infraction to the AGCO which may prosecute you fully to the extent allowable by law. At the time of delivery, proof of age may be required at the discretion of the delivery agent. The delivery agent will not complete the delivery to any person who appears to be intoxicated.

Cavinona Inc. is a wine agent in the Canadian province of Ontario and is prohibited by law from shipping wine outside our provincial border.

The Company holds a Licence to Represent Manufacturer issued by the Alcohol and Gaming Commission of Ontario (the "AGCO") for its representation of each of the vintners depicted on the Website. We offer for sale, and deliver wine to you purchased through the Consignment Warehouse Program operated by the Private Ordering Department of the Liquor Control Board of Ontario "LCBO", and we or our affiliates are authorized by the LCBO to facilitate the sale of beverage alcohol on their behalf. LCBO Guidelines define our role and the LCBO´s expectations.

As a Manufacturer´s Representative or agent, we do not "sell" wine. Rather, the LCBO regards you to be its customer. We are the intermediary which processes the sale of wine from the LCBO to you. "Processes" means that we represent our manufacturers and assist in the transaction of your purchase from the LCBO. In some cases, information is requested by the LCBO from us for the submission of orders and the LCBO is bound by the Freedom of Information and Protection of Privacy Act, as is THE License to Represent a Manufacturer. Should you ever feel the LCBO has used this information for purposes other than the completion of a sale, please notify the License to Represent a Manufacturer. In particular, if you are contracted by the LCBO with questions about your purchase history, you are under no obligation to respond and we ask that you notify us immediately.

The wine prices shown on the website are inclusive of the LCBO sale price, agency fee and bottle deposit, but do not include delivery fee and HST.

All wine is held by the LCBO until your order is placed. Wine is not available directly from the Wine Agent nor does the Wine Agent have any liquor on its premises.